Refund Policy

01Overview

This Refund Policy applies to desk, cabin, meeting room and day-pass bookings paid for online through our booking platform (bookings.centerspacecoworking.com) or the Centerspace app, using our payment partner Razorpay. It sits alongside our Privacy Policy and Terms & Conditions, which also apply to your booking.

02Cancellation window

The remaining 25% covers payment processing and the cost of holding the space for you, which is committed as soon as a booking is confirmed. This applies per booking — each desk, cabin or meeting room slot is treated as its own booking for cancellation purposes.

03How to cancel

You can cancel a booking through the same platform you booked on — the booking app or the online booking platform — or by contacting our front desk directly with your booking details:

• Phone: +91 81390 99868 / +91 77368 58612
• Email: frontdesk@centerspacecoworking.com

The time your cancellation request is received is what counts against the 1-hour window above, so please cancel as early as you can if your plans change.

04How refunds are issued

Eligible refunds are processed back to the original payment method through Razorpay. Once we approve a refund, it typically takes 5–7 business days to reflect in your account, depending on your bank or payment provider — this part of the timeline is outside our control.

05No-shows and late cancellations

If you do not cancel and simply do not arrive for your booking, this is treated the same as a cancellation made after the 1-hour window — no refund is due, as the space was reserved and held for you.

06Packages and memberships

The cancellation terms above cover individual desk, cabin, meeting room and day-pass bookings. For longer-term packages — Virtual Office, Coworking Space or Private Office memberships — cancellation and refund terms are confirmed with you directly by our team at the time of sign-up, since these depend on the plan duration and any registration services already in progress (for example, company or GST registration handled by our partner CA team, which cannot be reversed once filed). Please speak to our front desk before signing up if you'd like these terms in writing beforehand.

07Centerspace-initiated changes

If we need to cancel or reschedule your booking — for example due to unforeseen maintenance or a power or connectivity issue at the centre — we will offer you a full refund or a free rescheduling to another available slot, whichever you prefer.

08Contact us

Questions about a specific booking or refund can be sent to:

• Email: frontdesk@centerspacecoworking.com
• Phone: +91 81390 99868 / +91 77368 58612